Shipping Policy

Processing Time

All orders are processed within 3–5 business days of being placed. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

How your order travels

1. Order placed & confirmed

   You’ll receive an order confirmation email immediately after checkout via Razorpay.

2. Crafted & packed (3–5 days)

   Each cocoa bar is hand-finished and packed in our Mumbai kitchen with temperature-safe materials.

3. Dispatched with tracking

   We’ll send you a shipping confirmation email with your tracking number once your order leaves us.

4. Delivered to your door

   3–4 business days to metros, 5–7 business days Pan India.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to weather, regional disruptions, or courier network issues outside our control.

Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

For any tracking issues, reach out to [email protected] with your order number.

International Shipping